Privacy Policy
TekstQuest (“TekstQuest,” “we,” “our,” or “us”) is operated by TekstQuest LLC and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use the TekstQuest mobile application and related services (the “Services”).
By using TekstQuest, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Account Information
- Name and username
- Email address
- Password (stored securely as a hash)
- Birth date
- Country, locale, and timezone
- Authentication identifiers (Google ID or Apple ID if used)
Profile and Preferences
- Profile image or avatar
- Language preferences
- Content interests (articles, stories, topics, genres)
- Daily goals and learning preferences
- Notification preferences
Content and Activity Data
- Text prompts submitted by users
- Generated content (articles, stories, quizzes, captions)
- Reading progress and interactions
- Quiz answers and results
- Reactions and engagement data
- Streaks, rewards, and gamification activity
In The App Social Data
- Friend connections and friend requests
- Usernames, display names, and profile images of other users
Support Data
- Support request subject and message
- Communication history
Device and Usage Data
- Device type and operating system
- App version
- IP address and approximate location
- Usage activity and interactions
- Crash logs and performance data
- Website page views, referrers, approximate location, browser/device information, and basic interaction events collected through Google Analytics
Notifications Data
- Push notification token
- Notification preferences and interaction data
Subscription and Purchase Data
- Subscription status and entitlements
- Product identifiers and transaction data
- Token balances and purchase history
Payments are processed by Apple App Store or Google Play. We do not store full payment details.
2. How We Use Your Information
We use your information to:
- Provide and operate TekstQuest
- Generate personalized content
- Manage accounts and authentication
- Process subscriptions and purchases
- Track progress and gamification
- Improve performance and user experience
- Analyze usage trends
- Measure website traffic, page performance, referrals, and basic landing-page interactions
- Detect fraud or technical issues
- Send service communications
- Respond to support requests
- Comply with legal obligations
3. AI and Content Processing
TekstQuest uses AI to generate content.
- User prompts may be processed by AI providers
- Generated content may be stored for features and improvements
- Users should avoid submitting sensitive information
4. How We Share Information
We do not sell personal data.
We may share the necessary information only for operation with:
- Cloud infrastructure providers
- Database services
- Analytics providers, including Google Analytics for website traffic and usage measurement
- Crash monitoring tools
- Subscription management providers
- Push notification services
- Authentication providers
- AI processing providers
We may also disclose information if required by law or to protect users and services.
5. Social and Public Information
When using social features, only limited profile information may be visible to other users, such as:
- Username
- Display name
- Profile image
Your email address and other sensitive account information are not publicly visible to other users.
6. Data Storage and Retention
We store data in secure cloud infrastructure.
Data is retained:
- While your account is active
- As needed to provide services
- For legal and operational purposes
When you delete your account:
- All your personal data is permanently and fully deleted
7. Data Security
We use reasonable measures to protect your data, but cannot guarantee absolute security.
8. Your Rights and Choices
You may:
- Access your data
- Update your data
- Request account deletion
- Manage settings in the app
Contact: support@tekstquest.com
9. Children’s Privacy
TekstQuest is intended for users aged 13 and older. We do not knowingly collect data from children under 13.
10. International Data Transfers
Data may be processed in countries outside your own, including the United States.
11. Changes to This Policy
We may update this policy. Continued use means acceptance of updates.
12. Contact Us
TekstQuest
TekstQuest LLC
Email: support@tekstquest.com